NAIROBI, Kenya Nov 5 – Kenya Airways pilots made their threat to go on strike from Saturday, paralyzing their airline’s operations.
The airline has said the strike called by the pilots’ union, KALPA will cost it Sh300 million a day and Sh2.1 billion a week, a major blow to an airline already struggling to make profits.
Talks between Cabinet Secretaries Kipchumba Murkomen (Transport) and Florence Bore (Labour) who met the airline officials and the union bore no fruits on Friday night and were set to resume on Saturday.
The airline urged its customers Saturday to online contact Customer service if traveling within 48 hours.
“Due to the ongoing industrial action by the Kenya Airline Pilots Association (KALPA), we are experiencing high call volumes at our Customer Excellence Centre,” it said in a statement, “kindly contact us only if traveling within 48 hours.”
KQ Chief Executive Officer Allan Kilavuka described the strike as “unlawful, ill-timed and unnecessary at this point as it will delay and disrupt the ability of KQ to recover and eventually get the airline back to meeting all its obligations.”
The pilots are accusing the airline of withdrawing the staff provident fund, victimization and harassment of union officials and KALPA members, non-adherence to regulations and the Collective Bargaining Agreements (CBA) as well as leadership and governance issues affecting them.
The matter had been pending at the Labour Court which termed the strike illegal but they vowed to down tools which they started on Saturday.
Transport CS Murkomen and his Labour counterpart Bore have assured that they are still in talks with the union and airline officials to unlock the stalemate.
“We are still negotiating with them and we are confident that we will find a solution,” Murkomen said, “we are urging the union to call off the strike and give dialogue a chance.”
Murkomen termed the strike by Kenya Airways pilots as illegal and an attempt to sabotage the already ailing economy.
“The action taken by the pilots, considering the economic challenges and the biting drought is akin to economic sabotage,” Murkomen said on Saturday morning after touring the JKIA airport where many passengers were stranded.
According to Kenya Airways management, the strike has grounded over 15 flights, affecting more than 10,000 passengers who were stranded.
“I have been briefed by the Kenya Airways management that they working with other airlines to reroute some of the connecting passengers even as we seek a lasting solution to the challenge at hand,” Murkomen said.
The airline, partly owned by the government and Air France-KLM, is one of the biggest in Africa, connecting multiple countries to Europe and Asia, but it is facing turbulent times, including years of losses.
The Kenya Airlines Pilots Association (KALPA) said that no Kenya Airways flight flown by its members had departed Nairobi’s Jomo Kenyatta International Airport starting from 6:00 am (0300 GMT) on Saturday.
“The strike is fully in force,” KALPA union secretary general Murithi Nyagah said in a statement released on Saturday.
The pilots announced the strike in defiance of a court order against the industrial action and have given no indication of how long it will last.
Frustrated passengers described huge queues at the airport, with many travellers only learning about their cancelled flights when they showed up to check-in.
“We have been told nothing,” American tourist Jill Lee told AFP as she waited in line to figure out her next course of action after her flight to Dar es Salaam was cancelled at the last minute.
The 65-year-old had booked a safari in Tanzania but said she had no idea where she would spend the night after her connecting flight from Nairobi was cancelled.
“Many people here have nowhere to go. It’s pretty horrible.”
Kenya Airways on Saturday reported high call volumes at its service centre due to the “ongoing unlawful industrial action”, urging customers to only contact the airline if they were travelling in the next 48 hours.
The pilots, who have had a particularly fraught relationship with management, are pressing for the reinstatement of contributions to a provident fund.
They also want back payment of all salaries stopped during the Covid-19 pandemic.
KALPA representatives said Friday that a series of meetings with airline management had failed to resolve grievances.
“Kenya Airways management’s actions have left us with no other option,” Nyagah said, adding that a 14-day notice on the industrial action had ended without a solution.
“We had hoped that the management of the airline would soften its stance and engage in negotiation on the issues raised.”
On Monday, the airline won a court injunction stopping the strike, but an official at KALPA, which has 400 members, told AFP the pilots “were acting within the provisions of the law” and that they were yet to be served with a court order.
The carrier warned earlier this week that the strike would jeopardise its recovery, estimating losses at $2.5 million per day if the pilots went ahead with their plans.
The airline was founded in 1977 following the demise of East African Airways and flies more than four million passengers to 42 destinations annually.
But its slogan “The Pride of Africa” rings hollow as it operates thanks to state bailouts following years of losses.
Like other carriers around the world, Kenya Airways saw its revenue nosedive after the pandemic grounded planes worldwide because of stringent travel restrictions, devastating the aerospace and tourism industries.
