Terms of Service
Access and Eligibility
By accessing and using Capital FM's digital platforms (including capitalfm.africa, mobile applications, and social media channels) or downloading content from our platforms, you accept and agree to these Terms of Service. Capital FM reserves the right to modify, alter, or update these Terms at any time. Please check these Terms periodically for changes. Continued use of our platforms after modifications indicates your acceptance of the updated Terms.
Editorial Standards and Content Policy
Capital FM is committed to maintaining the highest journalistic standards in accordance with the Media Council of Kenya's Code of Conduct for the Practice of Journalism. All content published on our platforms adheres to principles of accuracy, fairness, balance, and independence. We strive to provide factual, verified information while respecting diverse viewpoints and promoting constructive public discourse.
Our editorial content is independently produced and free from commercial, political, or external influence. Advertisements and sponsored content are clearly distinguished from editorial content to maintain transparency with our audience.
Intellectual Property Rights
All content published on Capital FM platforms, including but not limited to news articles, audio recordings, videos, photographs, graphics, and logos, is protected by copyright and intellectual property laws. Capital FM retains all rights to its original content unless otherwise stated.
Users may share our content for personal, non-commercial use provided they:
- Credit Capital FM as the source
- Include a link back to the original content on capitalfm.africa
- Do not modify the content without explicit permission
- Do not use the content for commercial purposes without written authorization
Any unauthorized use, reproduction, or distribution of Capital FM content is strictly prohibited without written consent from authorized management.
User-Generated Content and Community Guidelines
Capital FM provides platforms for audience engagement through comments, social media interactions, and user submissions. By posting content on our platforms, you grant Capital FM a non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with our services.
Users agree not to post content that:
- Violates Kenyan laws or constitutional provisions
- Is defamatory, harmful, indecent, or ethnically offensive
- Contains hate speech, discrimination, or incitement to violence
- Infringes on third-party rights or privacy
- Constitutes spam, chain letters, or unsolicited messages
- Spreads misinformation or false news
Capital FM reserves the right to moderate, edit, or remove user-generated content that violates these guidelines or applicable laws.
Privacy and Data Protection
Capital FM is committed to protecting user privacy in accordance with the Data Protection Act, 2019 of Kenya. We collect and process personal data only for legitimate purposes related to our broadcasting and digital services.
By using our platforms, you consent to our collection and use of personal information as described in our Privacy Policy. This includes data collected through website analytics, user registrations, newsletter subscriptions, and interactive features.
We implement appropriate technical and organizational measures to safeguard user data against unauthorized access, alteration, disclosure, or destruction.
Broadcasting Standards and Regulatory Compliance
As a licensed broadcaster in Kenya, Capital FM operates under the regulatory framework established by the Communications Authority of Kenya (CA) and adheres to the Kenya Information and Communications Act. Our content complies with broadcasting regulations regarding decency, accuracy, and public interest.
We maintain editorial independence while respecting cultural diversity and promoting national unity. Our programming reflects Kenya's multilingual and multicultural society while upholding democratic values and human rights.
Digital Platform Usage
Capital FM's digital platforms are provided on an "as is" and "as available" basis. While we strive to maintain uninterrupted service, we do not guarantee that our platforms will be error-free or continuously available. We reserve the right to modify, suspend, or discontinue any aspect of our digital services at any time.
Users are responsible for ensuring they have appropriate internet connectivity and compatible devices to access our digital content. Capital FM is not liable for any technical issues, including but not limited to, slow connections, buffering, or device compatibility problems.
Commercial Communications and Advertising
Capital FM maintains clear separation between editorial content and commercial communications. All advertisements and sponsored content are clearly labeled as such. We follow the Advertising Standards Board of Kenya guidelines and ensure that commercial content is truthful and not misleading.
Email communications from Capital FM, including newsletters and promotional materials, comply with anti-spam regulations. Recipients can unsubscribe from commercial communications at any time using the provided opt-out mechanisms.
Limitation of Liability
Capital FM shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from:
- Use of or inability to use our platforms or content
- Any errors or omissions in our content
- Unauthorized access to or alteration of user transmissions or data
- Statements or conduct of any third party on our platforms
- Any other matter relating to Capital FM services
This limitation applies to the fullest extent permitted by Kenyan law.
Indemnification
By using Capital FM platforms, you agree to indemnify, defend, and hold harmless Capital FM, its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:
- Your access to or use of our platforms
- Your violation of these Terms of Service
- Your violation of any third-party rights
- Your breach of applicable laws and regulations
Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from these terms or your use of Capital FM platforms shall be subject to the exclusive jurisdiction of the Kenyan courts.
Capital FM operates within the Kenyan legal framework and complies with all applicable national laws, including the Constitution of Kenya, 2010, and relevant media and communications legislation.
Contact Information
If you have any questions about these Terms of Service or wish to report any violations, please contact us:
- Email: [email protected]
- Phone: +254 722 984 984
- Address: 1st Floor, Two Rivers, Limuru Road, Nairobi