NAIROBI, Kenya August 23 – Telecom giant Safaricom PLC has announced the closure of its Two Rivers Mall retail centre effective August 31 2022.
The firm notes the move seeks to smoothen its operations to meet the needs of its customers.
“We wish to inform all our customers of the closure of our Two Rivers Mall Centre with effect from 31st August 2022 at the close of business,” read the statement.
The company has encouraged its customers in the affected area to access their services from the Village Market Retail Centre or any of their outlets that is near them.
Safaricom has further encouraged its customers to utilize its Zuri Chatbot, Safaricom website, MySafaricom App and its interactive Voice Biometric Systems that remain available.
Alternatively, one can still reach Safaricom via their customer care lines 100 for prepaid customers and 200 for post-paid customers which are still available.
